Terms of Service

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diavlosgroup.gr

The diavlosgroup.gr HAS AN ELECTRONIC STORE FOR THE EXHIBITION AND AVAILABILITY OF THE PRODUCTS AND SERVICES THROUGH THE INTERNET OF THE GREEK COMPANY "DIAVLOS GROUP PANAGIOTIS KOKKINOPOULOS", LOCATED IN NEW MOUDANIA, CHALKIDIKI JUMBO PARK. K. 63200.
THE USE AND BROWSING OF THE WEBSITE diavlosgroup.gr INCLUDES THE EXPRESS AND UNRESERVED ACCEPTANCE OF THE TERMS, AS THEY ARE CONFIGURED EACH TIME.

Modification of the terms hereof

The diavlosgroup.gr reserves the right to modify or renew at any time the present terms and conditions of transactions, made through its online store whenever it deems necessary and without prior warning, despite only by posting on this website.

The diavlosgroup.gr tries to ensure that the information and descriptions of the products and services of its online store are as complete and valid as possible, however, diavlosgroup.gr b> is not responsible in the event that any information or description related to the products offered is inaccurate, incomplete, out of date or with errors that have escaped attention or occurred unintentionally or due to any interruptions in the operation of the website due to force majeure.

The diavlosgroup.gr cannot provide any guarantee for the availability of the products, but it guarantees the timely information of the final consumers about their unavailability.

All prices listed include statutory VAT

Limitation of Liability

In no case is diavlosgroup.gr liable for any legal or civil and/or criminal claims nor for any damage (positive, special or cumulative which is indicative and not restrictive, disjunctive or /and cumulatively consists of loss of profits, data, lost profits, monetary satisfaction, etc.) from website visitors or third parties for reasons related to the operation or non-operation and/or use of the website and/or in failure to provide services and/or information available from it and/or from any unauthorized interventions by third parties in products and/or services and/or information available through it.

Copyright

All the content of the websites posted by diavlosgroup.gr, including images, graphics, photographs, designs, texts, services and products provided are the intellectual property of diavlosgroup.gr and are protected according to the relevant provisions of Greek law, European law and international conventions.

Any copying, analog/digital recording and mechanical reproduction, distribution, transfer, downloading, processing, resale, creation of derivative work or misleading the public about the real provider of the Website Content is prohibited. Any reproduction, republishing, uploading, announcement, dissemination or transmission or any other use of the Content in any way or medium for commercial or other purposes is permitted only with the prior written permission of diavlosgroup.gr or any other legal owner of the above copyrights.

The names, images, logos and distinguishing features that represent diavlosgroup.gr and/or its online store as well as their products or services are exclusive marks and distinguishing features of diavlosgroup.gr and are protected by Greek, Community and international laws on trademarks and industrial and intellectual property and unfair competition.

In any case, their appearance and exposure on the diavlosgroup.gr websites should in no way be understood as a transfer or assignment of a license or right to use them.

User responsibility

The users of the diavlosgroup.gr website agree that they will not use it to send, publish, send by e-mail or transmit in other ways any Content that is illegal, harmful, threatening, offensive, harassing, libelous, defamatory, vulgar, obscene, libelous, material that is a violation of another's privacy, shows empathy, or expresses racial, ethnic or other discrimination, may cause harm to minors in any way, may not be transmitted in accordance with the law or contractual or managerial relationships (such as inside information, proprietary and confidential information acquired or disclosed as part of employment relationships or covered in confidentiality agreements), infringes any patent, trademark, trade secret, copyright or other proprietary right of a third party; contains software viruses or any other codes, files or programs, which are designed with the purpose of interrupting, causing damage, destroying or preventing the operation of any computer software or hardware, intentionally or unintentionally violates the applicable Greek and Community legislation and its provisions, may harass third parties in any way and any content is used for collect or store personal data of other users.

The diavlosgroup.gr does not control the availability, the content, the personal data protection policy, the quality and completeness of the services of other web sites and pages to which it refers through "links", hyperlinks or advertising banners. Therefore, for any problem encountered during their visit/use, the user must contact the respective web sites and pages directly, which bear full responsibility for the provision of their services. The diavlosgroup.gr should under no circumstances be considered to accept the content and services of the web sites and pages to which it refers or to be connected to them in any other way.

Products & Services

The diavlosgroup.gr makes every effort to provide high quality services.

When registering your order you will receive an automated e-mail which will state the details of your order. After the order has been processed by the online shopping department of diavlosgroup.gr, you will receive the second confirmation e-mail with the products that will be sent to you.

During the progress of your order you will receive a series of automated e-mails, which will report the progress of the order.

In the event that your order is pending, a corresponding e-mail will be sent to you. Alternatively, we will contact you on the telephone numbers you have given us when registering or entering the order on our site.

There is no way to disable these updates, the sending of which is a prerequisite for the correct progress of your order. We invite you to ensure that these e-mails can reach you and to keep them throughout our transaction. It is your obligation, in case you do not receive the relevant e-mails, in accordance with the general conditions governing our transactions, to inform us without delay.

Withdrawal – Return Replacement of Products

You have the right to return the products you have purchased and request their replacement: a) in all cases in which, with proven fault of diavlosgroup.gr, products other than the ones you ordered were delivered to you, b) in all cases in which there was a defect and provided that (i) it is not provided otherwise by the manufacturer's or importer's warranty and the product is under warranty, in which case the warranty conditions apply or (ii) if there is no warranty under (i) the statutory limitation of the buyer's rights has not occurred or (iii) if there is no warranty under (i) and the defect or missing quality is not material.

You have the right to return the products you have purchased and request their exchange with another product or products up to the amount of the price you have paid or with an additional price if you wish. In any case, please contact us beforehand at tel. (+30) 6974 357 838.

Furthermore, for all cases, the product to be replaced-repaired must necessarily be accompanied by the original proof of purchase. For all the above cases, the products to be replaced-repaired must be in the condition received by the customer, complete and undamaged, and their packaging must be the one that normally accompanies the product and be in excellent condition, together with all the documents which accompanied the product (e.g. DAT, Retail Account etc.). Before each return, an agreement must be made with diavlosgroup.gr. In any case, the return and replacement is possible under the following conditions: 1. contact to diavlosgroup.gr at the same time. 2. the product must not have been used 3. the product is accompanied by all the necessary documents proving the transaction (e.g. Bill of Lading - Invoice, Retail Receipt, etc.). In addition, in case of product return/replacement, the costs of shipping and receiving the product are charged to the diavlosgroup.gr.

Order cancellation

Cancellation of the order can only be done in the following case: Inform us by phone within the next few minutes of the order, with your details and one of our associates will take care of the cancellation.

Payment by Credit Card:

The online store of the diavlosgroup.gr accepts all Visa, Mastercard credit cards. For purchases with your credit card, follow the instructions in our online store. Your order will be forwarded to VIVA bank and the transaction - use of the credit card will take place in VIVA's secure transaction environment. There you will be asked to fill out the order form and your credit card number and expiration date. The diavlosgroup.gr does not keep credit card numbers. Any credit card transaction is made with VIVA and not with diavlosgroup.gr. In case the order is made in the details and on behalf of a company, then the credit card used must be corporate. That is, it must have been issued to the respective company.

The authorized owner must also be present with their credit card and ID during delivery.

Payment upon receipt of the order at your location (cash on delivery):

Pay with the delivery of your order to your place. The payment method by cash on delivery has an additional cost of €2.

Payment upon receipt of the order from our store:

Pay upon receipt of your order from our store from 8:00 a.m. - 9:00 p.m.

By deposit to a bank account:

Transfer the total amount of your order to the following account of the Bank we cooperate with:

VIVA PAYMENTS
IBAN: GR6470100000000851217507437

and send us the copy of the bank payment order by e-mail to info@diavlosgroup.gr. Upon receiving the copy of the bank payment order, we send you your order.

Order - Delivery of Products - Shipping Costs

  1. Order completion:

    As soon as you register your order, you will see the following message (example): “YOUR ORDER HAS BEEN COMPLETED. THANK YOU. Your order number is 71243. Please check your e-mail. We have sent you a confirmation e-mail with the details of your order."

  2. Product delivery:

    Products can be delivered in one of the following ways:

    • With delivery
    • On collection from our store

Newsletters

The diavlosgroup.gr periodically sends informative e-mails. The diavlosgroup.gr is not responsible if the newsletters are not delivered to their destination, although it makes every effort with ISP's (Internet Service providers) for delivery.

Newsletters may end up in the spam folder, so please check regularly that they are not saved there.

In the event that you no longer wish to receive informative newsletters or wish to completely unsubscribe from the diavlosgroup.gr's newsletter system, you can inform us using the site's contact form.

Sending informational emails from the diavlosgroup.gr is only possible if you choose it and for as long as you wish. On the contrary, if you have placed an order on diavlosgroup.gr, we send automated informational messages (e-mails) regarding the progress of your order. There is no way to disable these updates, the sending of which is a prerequisite for the correct progress of your order. We invite you to ensure that these e-mails can reach you and to keep them throughout our transaction. It is your obligation, in case you do not receive the relevant e-mails, in accordance with the general conditions governing our transactions, to inform us without delay.